Avani Maseru Hotel, Maseru

The hotel offers a wide variety of good quality food in a pleasant setting. The laminate flooring in the rooms is a nice touch, but the dated carpets in the corridors could be improved as they emit a smell.

The hotel has beautiful and neat rooms, perfect for a couple but maybe a bit cramped with kids. The service was fantastic, especially the accommodating front office staff. The location had its advantages, but there were some issues with the booking location mix-up. The dining experience was decent despite some miscommunication. Overall, a pleasant stay with some minor hiccups.

The hotel provides comfortable rooms with expected facilities but lacks proper housekeeping. The setting, including the pool area, suffers from poor soundproofing. Service is friendly but slow in fulfilling simple requests, with inconvenient lawn mowing times. The location is good for business needs but may not meet personal preferences. Dining offers a good spread, while the facilities are adequate with room for improvement.

I had a mixed experience at the hotel. The rooms were not well-insulated, and the constant noise from the nearby casino's air conditioning unit made it hard to rest. On the bright side, the staff was accommodating when my colleagues couldn't make it due to an accident. However, the location was not as expected, and the loud music from the nearby carwash was disturbing.

My stay at the hotel was quite pleasant overall. The rooms were spotless with a simple but modern decor, despite the lack of adapters for ironing and cell phone charging. The service was friendly and lovely, making the experience enjoyable. The location wasn't my initial choice, but it turned out to be good and close to many central points in the city. The dining experience was truly great with a large choice of dishes. The facilities were immaculate and well-kept, adding to the comfort of the stay.